Currently, we allow agents/managers to submit schedule change requests up to two days before the event, or any time after the event. We want to restrict their ability to submit any last minute changes (i.e. <2 days before). We want Assembled to allow you to set more granular windows to allow us to carve out the T-2 to today window. So for example, you can submit requests from 10 days in the past, up to 2 days in the past, OR any time after the event. Since they are currently able to submit requests a day or couple of hours in advance, and when we cannot take action against those requests immediately or when we are unavailable, those are getting expired. We've had ~3k expired requests in the last 6 months.