Workforce Management

I should be able to edit the filters (such as channel, queue, site, etc.) for a Template after it has been created, so I can adjust targeting criteria without needing to recreate the entire Template.

would like the ability to create a full-month template (4 weeks) to account for biweekly and monthly rotations that repeat on a monthly basis

The amount of templates/shift patterns for us is getting very messy ... it would be great if there was a way to create categories of templates and shift patterns to help clean the page up a little.

Integrate rotations in schedule templates beyond multiple schedule templates - alternatively allow for selection of multiple non consecutive weeks when applying templates.

Currently custom roles can not create a template under whether they are part of a restricted site or not. It would be nice to have a non-admin custom role be able to create their own templates for their restricted group of employees

Ability to update templates when making changes to individual schedules would be helpful. For example, if a schedule was created from a Monday template, having a system notice that asks 'Would you like to apply this change to the template?' would save time when making similar changes across multiple schedules.

It would be helpful if templates included a row for scheduled staffing, similar to what is available on the Staffing Timeline. If the templates had filters, it would be great if this scheduled staffing updated as you applied filters.

Some teams have a lot of templates, and folders would help making their organization easier.

I would like to view the live/current forecasts in template section when building a new template or editing an existing template.