Workforce Management

We would like to explore using the upload feature for staffing, but we noticed that we are not able to add descriptions. This will be essential if we use the upload feature as we use the same event types for multiple tasks!

I should be able to customize the upload size limit in Assembled

It would be nice to have CSV upload (or maybe an add on to the people upload) that would allow users to add shift patterns to their agents

Similar to the forecast uploads capability, this would allow the upload of specific required staffing numbers for certain periods. This would ideally override the forecast and required staffing for the specified timeframe.

As a user, I want to choose a selection of schedule change types when exporting from the staffing page Details: It can be difficult to export this data for analysis due to the sheer number of schedule changes that occur As a user, I want to only select the types of schedule changes I care about (in this example: event change requests, direct event editing, and time off approvals) so that I can easily export data over a wide time interval for easy analysis (ie, multiple weeks or multiple months)

When there are more than one models on the Forecast management page it exports all models in the CSV file except the Historical model. Ability to export Historical model will be a good feature to have.

The export feature in the Staffing timeline for scheduling history is great but I'd love to see the option to filter what agents I'm exporting the changes for

Distinct Agents is a useful attribute for payroll related use cases. It would be great to be able to export this directly.

We should state that there is a max file upload size of 5MB on Upload pages, and warn users they may still have timeouts with files under that size with lots of rows. This would enable our endusers to understand why a file might not be uploading correctly. We have a 5MB max file size for CSVs (as per this slack: https://assembledsupport.zendesk.com/agent/tickets/2236 ) Other factors can also cause larger file sizes to stall, so it should be best practice to break larger uploads into smaller files to upload without issue. Error messaging stating that an upload fails because it was too large or timed out while uploading (which could also be due to being too large) would also be helpful.