Workforce Management

It would be great if there were an ability to click an arrow to move through the list of agents on the agent activity report the same way there is an arrow to move from one day to the next.

I frequently hop in and out of the staffing page and everytime I do the staffing chart/graph at the top of the page is always open. For my work I rarely need to use this chart (preferring the staffing heatmap below it), so it's a tedious repetitive task to have to keep collapsing it. It takes up valuable screen real estate when not in use. It would be really wonderful if Assembled could remember my choice to collapse the chart when moving between different areas of the site and coming back to staffing, at least per session.

Allow users to see custom hours outside of company business hours in the Agent Scorecard's Adherence Timeline.

I should be able to remove the "Change Color" button from my Assembled UI

If I have Week or Month selected, and I’m searching a few weeks or months back or in the future, and then I click Today, I would see the Week or Month view, but that which includes today’s date…. rather than going to the single Day view on today’s date. In other words, if you are in the week view, the label would say “This week” and take you to the current week. Same for the month with “This month”. The interval button currently exists within the calendar view, but I'm suggesting that this be a quick link when nagivating Staffing, My Schedule, or any Reports.