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Workforce Management
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Workforce Management
Anonymous
Suggest workforce management improvements
Description
Category
API
Adherence
Admin
Assembled Apps
Automations
Billing
Forecasting
Google Calendar
Integrations
Notifications
People
Performance
Real-time
Reports
Scheduling
Security
Shift swaps
Templates
Time off
BPO management
UX
Imports/Exports
Queues
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API (61)
Adherence (56)
Admin (29)
Assembled Apps (12)
Automations (14)
Billing (1)
Forecasting (56)
Google Calendar (33)
Integrations (122)
Notifications (31)
People (70)
Performance (13)
Real-time (71)
Reports (283)
Scheduling (273)
Security (9)
Shift swaps (6)
Templates (42)
Time off (123)
BPO management (15)
UX (22)
Imports/Exports (13)
Queues (20)
Notifications for net staffing gaps (over or under staffing)
Slack notifications (N business days in advance) when staffing coverage for a specific channel is less than XX%
3
·
planned
45
Capacity planning
Capacity plans so teams know how many headcount they need to hire by X date.
4
·
planned
72
Shift swap for an entire day
More advanced shift swapping capabilities (ability to swap entire shift, even swaps restriction capability).
1
·
planned
32
Enable rotations when applying templates
Integrate rotations in schedule templates beyond multiple schedule templates - alternatively allow for selection of multiple non consecutive weeks when applying templates.
5
·
planned
27
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