When configuring queue specific thresholds, it would be nice to be able to set thresholds that are relative to the forecast for the queue or queues you are configuring.
Examples:
[channel/queue] reaches the Danger threshold when Unit of work volume is [greater than, less than, greater than or lesser than] x% of forecast.
[channel/queue] reaches the Warning threshold when Average handle time per unit of work is [greater than, less than, greater than or lesser than] x% of forecast.
Ideally this would also be configurable with the standard lookback windows that Assembled already offers. This would allow thresholds & notifications for things such as
"AHT has risen 10% over forecast in the past hour" or "Volume has risen 25% over forecast in the past 30 minutes"