Sync BPO Planning allocation data via the Fivetran connector
W
Win Cutrer
I should be able to…
Automatically sync BPO Planning allocation data (required, committed, scheduled hours, and adherence) into my data warehouse via the Fivetran connector
Access this data at weekly, daily, and hourly intervals
Join BPO allocation data with other Assembled datasets (forecasts, actuals, agent stats)
Include key dimensions like site, queue, channel, and time interval
Eliminate manual CSV exports from the BPO Planner UI