M
Monica Rangel
Merged in a post:
Shrinkage tracking/reporting
G
Glad Mink
It seems Assembled has the data needed already: total headcount and hours scheduled (denominator of the equation), plus any time off scheduled (numerator).
L
Lime Crocodile
Shrinkage is a very important piece of information for our staffing planning. It brings the reality piece to any planning
V
Valuable Firefly
We should be able to see shrinkage by state/type in the platform and via the API
Z
Zachary Winans
I should also be able to pull this data via the API
Z
Zachary Winans
To have this available in the realtime overview and view shrinkage in realtime would also be greatly appreciated!
Shelton Wirth
Merged in a post:
Include Shrinkage in Reports
Ryan Pisuena
I should be able to see shrinkage as an explicit metric in one or more of the Reports in Assembled
B
Beryl Marsupial
This would be great. I can see a challenge with how All-Day events would need to be addressed. Currently they count as 24 hours of time versus the amount used to cover the agent shift.