Introduce the ability to create event optimization rules based on shift duration. This feature would allow users to specify conditions such as excluding breaks/lunches for shifts under a certain duration (e.g., 4 hours) and adding additional breaks for longer shifts (e.g., over 11.5 hours).

Use Case:

This feature would enhance scheduling flexibility by allowing users to tailor break and lunch allocations based on the length of an agent's shift, ensuring compliance with labor regulations and optimizing agent well-being.