Scheduling Rules API Expansion
C
Commercial Mandrill
Currently via API we can only GET the scheduling rules for working hours, but we cannot POST, PUT, or DELETE for working hours.
I would like to get the ability to create/edit assign groups via API to not only the working hours, but also the other event, shift, and productive work types.
When onboarding a new hire class each of my agents needs to get 3 unique rules set up which involves manually adding each individual which can be 15-45 different rules that need updated. Being able to update via API like we could with Shift Patterns would allow those updates to be done quicker (and remove a lot of human error).