Schedule Rotations
M
Maroon Krill
We have team the change channel based on a weekly rotation.
For example;
Week 1: Team A is on Phones, Team B & Team C are on Back Office tasks
Week 2: Team B is on Phones, Team A & Team C are on Back Office tasks
Week 3: Team C is on Phones, Team A & Team B are on Back Office tasks
then repeat the cycle.
Looking for a configuration solution through schedule rules to be able to reduce manual workload of this type of schedule rotation.