Reflect Time Off Events balance in Schedule Analytics report even if the date range only partially encompasses the time off event. | Workforce Management

Reflect Time Off Events balance in Schedule Analytics report even if the date range only partially encompasses the time off event.

complete

Monica Rangel

The Schedule Analytics report will only reflect the balance from a time off event if the date range of the report fully encompasses all dates in the approved time off event.

July 7, 2023

Monica Rangel

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This is now possible to achieve with our new agent shift patterns feature! Read more about it here: https://support.assembled.com/hc/en-us/articles/23265251301645-Agent-shift-patterns.

Reach out to Support or your CSM if you have any questions!