Out-of-Adherence Pop-Up or Notification for agents | Workforce Management

Out-of-Adherence Pop-Up or Notification for agents

Watery Wren

When an agent is out of Adherence, have an alert notification pop up notifying them that they are out of Adherence.

Digital Sailfish

ability to do this for unproductive events. only able to set this threshold for productive events

Blizzard blue Platypus

and their team lead