Out-of-Adherence Pop-Up or Notification for agents
David Patou
We've recently completed out of adherence notifications in Slack (see here: https://assembled.canny.io/admin/feedback/workforce-improvements/p/slack-notifications-when-users-are-out-of-adherence-for-a-specific-channel?search=notification)
D
Digital Sailfish
ability to do this for unproductive events. only able to set this threshold for productive events
B
Blizzard blue Platypus
and their team lead