Notification In Salesforce App For Event Starting (like we have for our Zendesk App) | Workforce Management

Notification In Salesforce App For Event Starting (like we have for our Zendesk App)

Zinc white Roadrunner

It would be great for agents to get a notification from within Salesforce from our app to let them know they have an event starting.

It was also suggested that it might even be nice to get a notification in Slack instead.

Created by Jeremy Eckman

Bea Del Negro

Would also be great to have pop-up notifications for same-day schedule changes in the Salesforce app