Multiple Agents Filtering
Y
Yacht club Alpaca
Would be a great feature in the “add multiple agents” option, if one could type the associates schedule to filter and select.
for example entering “sun” would allow to schedule all sunday associates without having to go down the list and select associates one by one, or selecting all and then having to go through the schedule to delete some events."
"for example in the search box, you could type “John” the search world return every agent named “John” and you could “select all” to add the same event for all of the “johns”.
The same functionality would be helpful if that search box recognized schedules, you can see by my name in the screenshot it says (Sun-Thurs), so if I could type “sun” to sort and select everyone that is on the “Sun-Thurs” schedule, that would be a great benefit.
G
Granite Leopard
Similar to this, we should also be able to select multiple agents by name without any filters. As in I want to schedule a meeting with 10 agents from 4 different queues, 3 different sites and 10 different teams, I should be able to list the names of these agents and see all their schedules side by side.