Certain rules like "always schedule a break 2 hours into shift" can be flexible - and some customers may be ok with agents delaying their break if they are stuck on a call/etc.

But if an agent were to update their schedule - it would be flagged as in violation of the rule. This adds noise to the scheduling page if the WFM admin is ok with the schedule.

It would be nice to be able to mark the violation as "approved" and hide the warning.