Managers can edit schedule change requests | Workforce Management

Managers can edit schedule change requests

Due Vole

Managers should be able to make schedule change requests edits to requests agents send in

Created by Ryan Pisuena

March 20, 2024

Previous Squid

Commenting to hopefully bump this up - with the release of layered scheduling, this is even more important. It is quite common for agents to make errors in what they request, and being unable to edit the request means we have to approve, and then go back and fix what they messed up.