Forecasted vs Actual: Cases Solved for chat channel
complete
V
Venetian yellow Minnow
I should be able to see cases solved for the chat channel in the FvA report. This will improve the ability to monitor chat-specific performance within the broader forecast accuracy evaluation.
Created by Monica Rangel
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M
Monica Rangel
marked this post as
complete
This metric is now available for chat on the Forecasted vs. Actual report.