Enhanced Conflict Resolution on Staffing Timeline
Z
Zachary Winans
Objective: Improve the management of schedule conflicts within Assembled when agents accept Google Calendar events but later call out unexpectedly.
Description: Implement a feature allowing managers to reconcile schedule conflicts directly from the Assembled timeline. This would enable seamless resolution of overlaps, ensuring accurate Schedule Analytics and reducing reliance on external calendar management.
Benefits:
Streamlined conflict resolution
Enhanced reliability of Schedule Analytics
Improved user experience