Dragging the cursor outside of a pop up window should not close the window
P
Proper Albatross
When a window or pop up (example, Deny schedule change request, add event to multiple agents) is open, clicking and dragging with the mouse cursor held down from inside to outside of the bounds of the pop up window closes the window. This is an issue as our team adds a lot of notes in these spaces and trying to click and drag to select parts of the note can easily result in the window closing, which obliterates any progress you had made on the request.
B
Blue Horse
I think this behavior carries throughout the platform - I seem to recall having this happen numerous times when adding adjustments/outliers and inadvertently clicking outside the pop up window and losing everything I'd just done. Huge pain point that creates unnecessary rework.
F
Flame Porcupine
I've had this same issue!
It would also be great if the default size of the message box were larger so you didn't have to expand it manually each time you respond.