Customize real-time adherence panels | Workforce Management

Customize real-time adherence panels

complete

Yacht club Alpaca

Would like the ability to move around the blocks in the real-time dashboard
We have 15+ queues and managers would like to have more user specific, customizable views vs. a default view for everyone

February 4, 2022

Monica Rangel

marked this post as

complete

We've shipped a new version of the realtime overview — you can now customize exactly what metrics you want to see for each channel for yourself on the new personal view (in addition the company view). These preferences will be saved when you come back to view the page later.