CSV upload to add Agent Shift patterns in People page | Workforce Management

CSV upload to add Agent Shift patterns in People page

Zachary Winans

It would be nice to have CSV upload (or maybe an add on to the people upload) that would allow users to add shift patterns to their agents

Zachary Winans

Also to filter/sort by shift patterns

Monica Rangel

Merged in a post:

CSV upload to create Agent Shift patterns

Eager Cricket

It would be nice to be able to create Agent Shift patterns via CSV upload (in the Shift patterns page)

February 28, 2024