Create multiple levels of queues | Workforce Management

Create multiple levels of queues

Acid green Stork

Rather than parent <> child queues, ability to create many levels of queues for complex orgs with larger hierarchies & product lines

Monica Rangel

Merged in a post:

Additional queue levels

Viridian Koi

Ability to create queue levels beyond parent and child to capture more complicated workflows with granularity

3 days ago