Allow users to remove individual dates from Time Off rules with large custom date lists | Workforce Management

Allow users to remove individual dates from Time Off rules with large custom date lists

Zachary Winans

Currently the only workaround for this behavior is to re-create the rule entirely, which is an extremely manual process that takes a lot of time.

Having a way to edit those specific dates would be extremely helpful.

June 11, 2025

Kobi Starfish

Hi Zach, I'm confused on the response here. How come I cannot add any more dates when it comes to multiple agents taking the same day off. I want to be able to continue to use that feature to add dates so we don't have our team trying to request time off when we are at max OOO. I don't understand this feature anymore. Are you saying that if my settings are set so that agents can no longer request after 3 OOO (those settings are set like that now) that it will automatically stop a new request on that day to go through or no?