Allow multiple people to be selected in scheduling view
F
Flame Porcupine
There doesn't seem to be a way to pull up two specific people in the scheduling view at the same time manually without using filters.
If I search for one person, that's all I can see. Sometimes I need to schedule the same meeting or event for two or more people but have to open their schedules in multiple windows to compare them, if they aren't related by a skill or queue (which usually brings in way too many people).
The button for adding another person is right there, but it only allows you to add a new person from scratch, which I think, should be reserved for the People page.
Why not let this button allow you to manually filter multiple people in this view? Or add a little plus button next to the people search to add another person?
P
Previous Squid
Commenting here to hopefully bump this back up, it would be great to have a checkmark on the side much like on the People page. For example, I'd like to be able to select 5 people from one queue, change my filter to another queue, grab 5 more, and then just view all 10 together.
M
Monica Rangel
Merged in a post:
Ability to multi-select agents on Staffing Timeline
Z
Zinc white Roadrunner
Allow the ability to view more than one agent at a time when manually typing in an agent's name on the staffing timeline. The use case for this would be assigning a "random" group of agents a meeting at a time that works for their schedule. Currently, we can't see a "random" assortment of agents together at once.
S
Silky Salmon
Or even being able to select specific agents in the staffing view similar to Aspect.