Allow admins to export agents agent shift patterns for more accurate scheduling reporting
in progress
David Patou
marked this post as
in progress
This is possible with our new Working hours feature (Beta access on request)
M
Monica Rangel
Merged in a post:
report for schedule export, not events
E
Extra Guppy
We need a report that lists the agent and the schedule they work, so basically just name, day of the week and start/end times