Add support to indicate delete events on the /activities endpoint
planned
T
Tropical Swan
Currently, deleted events on a schedule are still showing on the /activities API which can be confusing for customers who rely on the /activities API for their workflows. We should be able to add a deleted: true/false flag to that API in order to better distinguish which events were deleted to begin with.
To clarify, this should be a query parameter that can be added to the query as well which only shows active activities and not deleted ones.
R
Running Canid
planned
Ryan Pisuena
"We are looking to pull agents activities from Assembled API to add to our teams performance management tool. Overall this will help us scope our team performance and track our CX priority metrics; such as adherence"
More context from customer on why this would be helpful