David Patou
complete
Added to Agent Scorecard & Team Performance
M
Monica Rangel
Merged in a post:
Add CSAT to Agent Scorecard
A
Acid green Stork
R
Rosso corsa Lark
In Zendesk, we don't show our team their individual score because multiple people touch the ticket. But we do show folks Team CSAT on their scorecard. I'd love the option to show either/or.