Add Conformance to the Agent Scorecard | Assembled Workforce Management

Add Conformance to the Agent Scorecard

complete

Previous Squid

I should be able to see conformance as a metric on the agent scorecard

Created by Ryan Pisuena

Monica Rangel

updated the status to

complete

This metric is available as a tile option on the Agent Scorecard

Coral Stingray

I should also be able to see it in team performance as a graph