Add clock in/clock out feature in system (not Zendesk) | Workforce Management

Add clock in/clock out feature in system (not Zendesk)

Vertical Mollusk

I would like to have a built in clock in / clock out feature in Assembled but not solely for use in Zendesk. We use SalesForce.

December 29, 2022

Artificial Owl

This would be very useful for my org as well. We use SSO to log into Zendesk and our agents are unable to reliably log out of Zendesk because of it. We end up with inconsistent logouts reported in Assembled. Having a dedicated clock-in/clock-out would address this.

Metropolitan Mole

We would love this as well and it would streamline our process