Add agent filters to ad-hoc event creation
J
Juniper Hoverfly
When adding a one-off event ad-hoc into the staffing timeline, it would be helpful to add filters to select all agent groups this event would apply to. Currently you must search through the list of all agents and add one-by-one.
For example - I want to add an ad-hoc team meeting for all members of one team/queue/site without selecting every agent manually.
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