Add Actual Adherence and Actual Staffing to Forecast vs Actual Report
J
Josh
Please add columns for actual adherence and/or actual staffing to the Forecast vs Actual report. This would allow teams to compare forecasted requirements with what actually happened, making it much easier to diagnose performance gaps and improve future planning.
- Quickly see if low service levels were due to under-staffing or adherence issues.
- Provide clear, data-driven explanations to leadership and clients.
- Reduce manual work by aggregating this data from multiple reports.
Value:
- Enables true side-by-side analysis of forecasted vs actual performance
- Saves time and increases reporting accuracy