Ability to hide (or rename) the "Time off balance used" field in time off requests
L
Living Beetle
The "Time off balance used" field in the time off request modal is confusing for customers who don't use Assembled to track PTO balances.
Current behavior: When working hour rules are enabled, Assembled auto-calculates hours based on overlap with scheduled working hours (per the tooltip: "Hours requested outside of your assigned shifts will not contribute to the time off balance used")
If no working hours, agents manually enter hours per day. In both cases, there is no connection to any external PTO balance system
We manage balances externally, so Assembled showing a field called "Time off balance used" implies Assembled is tracking something it isn't. Agents are likely to confuse this with their real payroll PTO balance, leading to tickets and confusion.
Request:
- Give admins the ability to hide this field from the agent-facing request form for accounts that don't use balance tracking in Assembled
or
- Consider clearer wording for accounts where auto-calculation is active (e.g., "Scheduled hours affected" rather than "Time off balance used")