Ability to configure interval-level shrinkage (in UI or upload) | Assembled Workforce Management

Ability to configure interval-level shrinkage (in UI or upload)

Have a day-of-week/hourly-based shrinkage instead of the current single shrinkage setting applied to all days and times

March 16, 2026

Monica Rangel

Merged in a post:

Configurable shrinkage

Old lace Spoonbill

Would like the ability to upload unplanned shrinkage for the queue. Ideally, shrinkage (from staffing parameters configuration) to be applied to required staffing. Would be ideal to have the ability to upload unplanned shrinkage to the scheduled staffing.

A day ago